Dermitage

Dermitage Review: Two-part scheme

Beauty is big business; there are literally thousands of companies out there with hundreds of thousands of products. Unfortunately, few of these products actually do what they say they do and sometimes it is difficult to sift through all the different products to find one that will work for you. I would not count on Dermitage.

While Dermitage does come in a slick package, it makes some promises that are just a little too good to be true. Lets take a couple minutes and go over why you should not get sucked into the Dermitage program.

How Dermitage works

There are many different ways to tackle the problem of wrinkles. Some products will focus on prevention while others will focus on treatment. Dermitage is one of the many products that focus on collagen production. Collagen is a natural substance that your body produces that helps to tighten and tone your skin. As you get older, your body slows down its collagen production and your skin starts getting a little more wrinkled. Dermitage has a two-part system that features a lifting crème and a skin renewal complex. The idea seems good but it gets a little hazy when they explain how it works. The makers of Dermitage claim that the lifting crème uses “lifting spheres” to penetrate your wrinkles.

There is a little graphic on the webpage that shows these lifting spheres in action. It all just seems a little too gimmicky to me. The Dermitage people also promise that you will see results after just one application of their product. That is hard to believe. Even people that receive direct collagen injections into their wrinkles do not see results in one visit, so it seems pretty impossible that Dermitage can make a difference after just one use! There are many reviews of Dermitage online and it seems as though most people were slightly disappointed with their results while a few were satisfied. So if you want a risky buy…go for it.

The Dermitage "Scheme"

While the effectiveness of Dermitage seems to be a mystery, the ethics of the company are not. Dermitage uses one of the oldest tricks in the book to get you to buy their product, they tell you to order the free trial (you only pay shipping) and then just return it within 14 days if it does not work. I’m gonna let you in on a little secret right now… this stuff is not going to be free. The Dermitage Company is out to make money just like anyone else and they would not make any if they really did give this stuff away free, especially if it worked after only one application! So how do they make money then? Its simple: you only have two weeks to try the product and if you don’t want it you need to call customer service and cancel your order and send it back. Well if they don’t pick up when you call, then they can’t cancel it can they? And that is exactly what they do, they just don’t pick up! It seems as though dozens of people have tried to return the product only to be ignored by the Dermitage customer service. So when you cant cancel your free trial what happens? That’s right, you get charged. About 75 dollars to be exact. Not only that, but they stick you on an auto–ship program as well. If their product were really that good, the people that make Dermitage would not need to make their money in such sneaky ways.

Dermitage Conclusion

These kinds of schemes suck, plain and simple. You get a slightly inferior product and get swindled into paying more than you want.

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Comments (67)

Dermitage

You say it is a scheme, I say it is a scam.:-P

#1 - Lizza C Cruz - 04/06/2009 - 19:16

Dermitage

I have tryed many products for my frown lines. At 31 i should not look 40, however. in my third month i can see a diffrence. frown lines are not near as deep and less noticable.My skin feels great after useing. I did not see much of a diffrence in the first few weeks. the second month is when i could see the diffrence. I took before pics. so that i could compare. I will contioune to do this evey month. I think i will stick to it another two months and see what i come up with.

;-)

#2 - eunice - 06/25/2009 - 01:07

Dermitage

I was a victim to this scam too. I was using this product a couple of years ago, happily. I cancelled my auto-ship b/c I was going traveling, but recently signed up again. I told the woman on the phone that I did not want to be set up for auto-ship because I didn't know how long it would take me to use the product and I wanted to figure out the timing first. She told me that wasn't a problem. Well, for some reason the product isn't working on me the same way as it had. My skin seems really blotchy on it. A couple of days after stopping the product I look better again. I gave it a go two more times like this and the results were always the same - I look blotchy when I use Dermitage. I'm not sure why, though. Anyway, two months later I get an email confirming my auto-shipment of the product. I called Dermitage and told them I'm not set up for auto-shipment, they told me that it was a mistake. They don't know why that email went out, don't worry, I have not placed an order. Two days later I receive a shipment. I checked my credit card statement and I was billed. I called again and they said if I didn't know the name of the person I spoke with, then they couldn't verify that I requested not to be set up for auto-ship or that I made the call I said I made. They said I could return the product, but they don't pay for shipping, so I would have to. I went to the post office and it would cost me $8 to return it. So basically, $8 spent so that I could get my $75 back. I told them to remove my contact information from their database.

My estimation: Terrible customer service and no longer a worth-while product.

#3 - Daniela - 07/07/2009 - 13:33

Dermitage

DONT BUY DERMITAGE- ITS A SCAM. I have very sensitive skin and ordered Dermitage after seeing an ad online (it was a "free trial", right? What's there to loose?) The product arrived while I was away and I didn't actually open or use it until after the 14th day and I didn't see the "return in 14 days" because this disclaimer is stuff in among a bunch of other materials about how great their product is. But, I was willing to "eat" the $92 charge since I figured it was my fault for not realizing that free didn't really mean free for Dermitage. About 2 weeks later, I get another $92 charge on my card from them- thought it was a mistake. When I called, they informed me that they had shipped another box of the product. I said I don't want it and I'll send it back without opening when it arrives. Then the person I spoke with spent a lot of time trying to convince me why I should continue using Dermitage (very hard sell). After several times saying I don't want the product because it wasn't worth $92, she says that all sales are final therefore Dermitage can't/won't take the product back- I have to keep it. I have NEVER heard of a company that stands by their product that won't take it back- All the reputable companies in the beauty industry will take back their products if the customer isn't satisfied. I've taken back opened/used foundation to Lancome when I had an allergic reaction to it- Not only did they take it back, they helped me find other products I could use. I told Dermitage that their sneaky underhanded practices are exactly the reason I don't want their product and I will post my dissatisfaction every chance I get. I hope they are happy with their $184 of my money because I'm hoping my posting will stop at least 10 people from being scammed by them.

#4 - Michella - 07/09/2009 - 13:09

dermitage

im so glad i found these reviews I was clicks away from signing up for the free trial myself. Thanks so much!

#5 - nicki - 09/04/2009 - 17:20

dermitage

DO NOT FALL FOR THIS SCHEME!!! THEY DO NOT REFUND THE MONEY FROM THE FREE TRIAL AFTER YOU RETURN THE PRODUCT!!! THEY SAY THEY NEVER RECEIVED IT AND THEN CHARGE YOU $90!!! FUNNY THAT NONE OF THE PRODUCTS EVER MAKE IT THERE.. IF YOU RETURN IT SAVE A TRACKING RECEIPT. THESE PEOPLE ARE FUCKERS!!!!!!!!!!! DO NOT DO THE FREE TRIAL

#6 - crystal - 09/18/2009 - 09:15

Dermitage

:-D I'm 49 years old and absolutely LOVE Dermitage. I could tell a difference in the softness of my skin within one day. Within three days I saw visible results with the fine lines on my face. One week after using this product line (the lifting cream & renewal complex and I also used the Dark circle eye cream) Friends and family who had no idea I was using a new product told me how much younger my skin looked! After that, I also ordered the cleansing foam. It's ok, but I like the other three products much better. Yeah, it's an auto-ship program and I am going to call to see if I can change it to every 6 weeks rather than 4 weeks, but for me Dermitage is worth every penny. I've tried other high priced anti-aging products over the past 20 years and this is the most amazing product line I've tried. I've been using for almost 3 months now and I will continue to use it. I like looking younger!

#7 - Char - 09/24/2009 - 21:45

Dermitage skin renewal

I fell for this without checking it out. Please check everything out before buying.
They would not help me or give me my money back.
Read the fine print.
I'm not happy about the extra charges on my bill.
The free trial was a scam.
Don't do it.

#8 - Sheryl - 10/26/2009 - 10:16

Wow! Not for free, not even for a couple of dollars hu? Nevermind! Thanks reviews!!

#9 - Cynthia Sanchez - 10/30/2009 - 12:34

Dermitage

I fell for the free trial offer just yesterday. So sorry I didn't come here first! I called this morning and tried to cancel, but "of course" it had already been mailed out. I'll put the sample in some other container and return immediately. The woman on the phone gave me a return code for my mailing, and I'll track it carefully. I'm so embarrassed to be caught in this nonsense. I wonder where else I can spread the word?

#10 - rosalynmp@gmail.com - 11/05/2009 - 11:16

Dermitage

I only wished I would have done my research before I clicked "Free Trial Offer". I just got stuck with $100 charged. I'M CALLLING MY BANK IN THE MORNING.
This company should be stopped from doing business and we as consumers should make sure we take every opportunity to tell everyone we know and everyone they know about this company. WHAT A SCAM!!!!!!!!!

#11 - Debbie Bennett - 11/08/2009 - 21:24

LIPOVOX

I never had pimples before and my skin is fairly smooth except for some few lines under the eyes. I just want a better looking skin just like everybody else so when Lipovox was recommended by some big shot TV celebrity I ordered two. They are expensive but I thought if it works, it would be worth the price. Guess what?? WRONG!!

My skin is worse than it was before and what I don't like about the LIPOVOX's "side effects" are the acne all over my face. They said it is natural the first few weeks but I finished already two bottles and the pimples are getting bigger and redder. I just hope that next time, Oprah would not accomodate this doctors who swear by their products until she has tried them herself. :oops:

#12 - Jasmine - 11/13/2009 - 13:02

dermitage

as all the others, I was a click away to try the FREE trial, glad to see this site, OMG, a free trial for 95 bucks just for shipping and handling? How do they send the package? with a private jet???? :-D

#13 - chocolab - 11/13/2009 - 13:05

dermitage

DO NOT BUY IT! this is a scam, as the other reviewers said. It is not "free" for 30 days, it is only for 14, and they do give you a very hard time in returning/crediting. It also isn't that great, look at ingredients and then compare to what you get with any name brand like L'Oreal or Olay or Garnier --- identical at a fraction of the cost. This is a horrible example of false advertising and taking advantage of consumers. STAY AWAY from it, and all the other "deals" on line, if it looks too good to be true, it is!

#14 - Laurel King-Davis - 11/19/2009 - 10:10

Dermitage

After having been fooled by other free online offers, I decided to call customer service to see if in fact the folks at Dermitage would answer the phone. The hours included Saturday morning, 7am-3:30pm so I placed my call at 8:40am. Once connected, a voice marketing Dermitage products played intermittantly with music while I waited for nearly 10 minutes. I agree with the reviewer that although the products may be beneficial, the program rates pretty high on my 'scam-o-meter'.

#15 - Mrs.Smith - 11/21/2009 - 11:59

Dermitage Anti-Aging System

To Whom this Concerns:

Today I received what I perceived to be my free sample of Dermitage Anti-aging product which I had been charged $3.97 postage and handling. I was excited to try your product. I was shocked to read that this was a ploy to enroll me in monthly mailings of product if I do not call and return your product within 14 days of receiving it.

I am on a fixed income. Automatic withdrawals for skin care are not in my budget. I do not appreciate your tactics . You are targeting the elderly who have aging skin and may not have computer savy and willl likely be your next unsuspecting clients.

Today I called the number on your cover letter, the prerequisite for returning the unused product. That number does not work. The call can not be processed, whatever that means. Since number 1 step is impossible, I will go to step #2. I will put the unopened product in it\\\'s boxes and return to you. Please refund my $3.97 and take me off your list.
I am disappointed and was looking forward to wonderful results.

Thank you,

Pamela Dale

#16 - Pamela Dale - 01/05/2010 - 16:14

DERMITAGE

I JUST LOVE IT, LOVE IT, LOVE IT.

#17 - SREGAN7 - 01/18/2010 - 21:52

Dermitage

DO NOT FALL FOR THIS SCAM. THIS PRODUCT WAS ORDERED BY MY MOTHER FOR THE FREE TRIAL. THE PACKAGE WAS RETURNED WITHIN THE 30 DAYS, NOTIFICATION WAS GIVEN IN 14 DAYS WITH THE RMA NUMBER GIVEN TO ME FOR MAILING BACK THE PACKAGE. EVEN THOUGH SENIND IT CONFIMRED RETURN RECEIPT. THE PACKAGE NEVER GOT THERE FOR 12 WEEKS!! THEY CHARGED ME 99.95 ON MY CHARGE AND I HAVE CALLED FOR MY MOM 37 TIMES AND THEY STILL WILL NOT REFUND MY MONEY!! CALLING CREDIT CARD COMPANY NEXT TO SEE WHAT THEY CAN DO AND HAVE CALLED BETTER BUSINESS BUREAU TO REPORT THEIR FRAUDULANT activities. THIS IS A SCAM!!!! BEWARE!!!

#18 - Mtgrl55 - 01/25/2010 - 20:21

Dermitage Anti-Aging System

I only wished I would have done my research before I clicked "Free Trial Offer". I just got stuck with $195 charged. That 1800 number to cancel does not work.

#19 - Robert - 01/28/2010 - 19:56

dermitage

:-o i love the product,its done wonders for me.BUTi to got scamed.its so stupid to have such a prduct and feel that you must cheat your customers also.i was a definate customer until i lost my 100 dollars or so.....dermatage refund all the moneys you have schemed to get,put it behind you and watch how us honest patrons help you to build your buisness by buying your product and spreading the the word.do something for those youve cheated it will come back to you..

#20 - donna r - 01/30/2010 - 18:30

dermatage

I was suckered into trying the so-called free trial and didn't read the small print about the 14 day return time. I got a second order before I contacted them to stop and hope I won't get another, too, before they actually cancel more shipments. I agree this free trial is a scam.

An even bigger scam is that I didn't find the products at all effective for me or my husband. I tried them out regularily for a month on half of his face and neither he nor I could see any difference. I used the products on all of my face and neck and couldn't see any results, either. It's an expensive rip-off and costly lesson!

#21 - jenny - 02/02/2010 - 16:52

dermitage

I ordered this product. I have been using it and not really seeing too much improvement in my skin. I did call customer service to cancel my order when I got my next $100 + shipment. I hadn't even finished half of the product! They actually answered right away and asked if I wanted to receive the same products (the two main ones they are selling) for 1/2 the cost and every four months instead of every month. I still may cancel, but I want to see if I see any improvement before I cut it off completely. I thought that was a much more reasonable price. I checked yesterday and they had credited my account $49 and it was about a week ago that I called. Maybe they are actually reading some of their really bad reviews...

#22 - j c - 02/05/2010 - 11:23

Dermitage

Hey, I was just about to get the free trial, it sounded good, but surched before if I could trust the company and the product. Am very happy to have found this page and reviews.
Thanks, you saved me from spending all this money for a scam ! ! ! ! Can't trust these companies. They even offered me to send it for "only" 2$ shipping, because I filled in my name and e-mail-Adresse, but hadn't sent it off yet. The next day I got this "great offer" just for me and just for a limited time about the 2$ shipping.
These products are overpriced anyway, don't fall for it.

#23 - Susanne Bonn - 02/10/2010 - 01:25

Dermitage

Scam product. I took an online survey and was promised a FREE gift only had to pay $3.97 for shipping. That's how they get your card number. This was presented as a gift nothing more. The box arrived when my wife was out of town caring for her father. When my wife returned I gave her the box and that is when we found out it was not a free gift but a 14 day sample. Of course the 14 days had expired by then. They claim it was all upfront on the website and that is false!!! a LIE!!!. Now we have a $99.50 charge on our card. Dermitage does not deserve anyone's business using these tactics. If the product were that good it would sell itself.

#24 - Jim Swanson - 02/10/2010 - 23:06

Dermitage

Thank you sooo much for the reviews!!! I almost fell for the "FREE" ad!! I guess I won't be ordering this at all then!

#25 - Caroline - 02/21/2010 - 22:53

Dermitage and Hydroxatone

I ordered Hydroxatone on this kind of "free" offer. I found a slightly inconvenient way to avoid getting charged however...
Although I did cancel my product and return the jars (after taking the leftover product and putting in a different container) all within the time allowed. I wrote the cancellation number on the boxes of Hydrox, the shipping box and the invoice which I placed inside oh as well as the shipping label. All was fine and I never saw a charge. However, because I received a charge on my card for a product not related to this one I had canceled that ATM card. About three weeks after having canceled I received an invoice for 139.95 stating that I was liable for this charge and the company Hydroxatone had tried billing me but was unable. Thank God! I wrote them after trying to call and being disconnected not once but four times and told them I owed them nothing, gave them the cancellation number and asked them not to contact me again. I received an apology from the company and was told they wouldn't bother me again. Not. Again, a month later I received another invoice this one saying "final notice" that I would be sent to collections if I didn't pay the 139.95 I owed. AGAIN I wrote them angrier this time threatening to write articles destroying their reputation (as much as I could) letting them know as a writer I had the power ha ha ha, and to not contact me again giving them the copy of the first letter, the response letter and the cancellation number once again. Again, they apologized and promised not to contact me again. This time they didn't and I haven't heard from them again though I wouldn't be surprised if I did.
The company WOULD have charged me 139.95 and I'm certain I never would have received the money back IF I had not already canceled that ATM card. I got lucky... extremely.
This is the tip: Use your ATM card to order these products. It may be a slight hassel but not a huge one only that any bills I pay with that card I have to change later BUT if you find it worth it as many of these products can be, again Use your ATM card and after receiving it b4 the trial ends cancel your card and order a new one letting your bank know that you are being charged undue charges, you'll receive a new card in usually less than a week in my case 4 days, then keep the product if you want or like I did still cancel and send empty jars back as they WILL try and charge you. This way they cannot and you don't have the hassle although most may find canceling your card to be one. For me it was no big deal and I got several products this way the last time I ordered on free trials trying four different free trials on products as expensive as 400.00 for just one. :-P

#26 - Melissa Bickers - 02/28/2010 - 03:46

>-(...IAM SO HAPPY I DID NOT BUT YOUR PRODUCT..WHENI ORDERED THE FREE TRIAL...I DECIDED TO RE THE REVIEWS TO SEE WHAT THIS PRODUCT IS REALLY MADE OF...BUT WHE MOST OF THE COMMENTS WERE NEGATIVE...I CANCELLED BEFORE THEY COULD EVEN PROCESS MY FREE TRIAL...THEY SUCK AND THERE PRODUCT IS A RIPE OFF ENEN THOUGH I DIDNT TRY IT...

#27 - Meshelle Davis - 03/01/2010 - 09:15

Dermitage

I too fell for this scam ... do not order this product!!! If any product is good, they wouldn't have an auto-reorder program and would let people pick & choose what products work for them and how often to order them. I didn't call by that 14th day and got screwed out of $100! Argue with them enough and they'll give you a partial $50 refund. A-holes!!

#28 - Judy - 03/01/2010 - 17:04

Dermitage

Yes like others, I have recieved a charge on my card that shouldn't be there.
I did read the fine print, didn't like the product for the price they are selling it for. Called and canceled and returned to them within the time they stated and yes I still got charged. Spent 45 minutes on the phone to proove to them that they recieved the products back in the amount of time they specified. I did have to provide them with a tracking number and who signed for it. They stated they will credit my account... We will see...and from how this matter was handled it wouldn't surprize me to have additional charges in the future. NOT A REPUTABLE COMPANY WITH VERY SHADY PRACTICES!!!!! BELOW STANDARDS, CUSTOMER SERVICE!!!!! LESS THAN AVERAGE PRODUCT!!!!!

#29 - D.Roberts - 03/04/2010 - 15:35

Meaningful Beauty

I watched one of those middle of the night infomercials with Supermodel Cindy Crawford and her celebrity friends. Photo's of Cindy's were shown from 20 years ago and recent photo's which showed that her skin hadn't aged. She claims that a doctor in Europe provides special products which halt the aging process. The price shown for a 30 day supply is $29.95. However, when you place the call, they sucker you into having to pay for the first 3 months at $90.00 plus tax, shipping, and handling. You pay 1/2 the cost upfront before it is shipped and then monthly payments of $36.31. Every 3rd month another shipment is sent and you are billed 1/2 of the upfront 3 month charge again. The product ingredients are similar to those in drug store skin care products. Definately not worth the $ and terrible customer service when you try to cancel. I was on hold for 55 minutes, they answered and then cut me off when I told the rep I was calling to cancel. The second time I called, I asked the person's name and employee ID number in case there are any problems before I even explained I was calling to cancel, this time I was told my membership was cancelled and my last debit to my card would be refunded with 3 - 5 business days, it's been 8 business days and I've still not seen a credit back to debit card. My point is this, the product is terrible and very costly, so is the membership. If I had Cindy Crawfords money, I would probably just have a facelift and some juvederm injections.

#30 - Chris Marx - 03/06/2010 - 02:23

dermitage

was a click away THANKS

#31 - cruz@yahoo.com - 03/12/2010 - 17:27

hydroxatone & dermatage

Thank you and God for reviews. I was contemplating the use of one of these products but after reading the reviews and considering the fact that I do not have lots of money, I decided to not be robbed as I have been in the past when I ordered the " neck liner " w/ all it's self induced claims of being a miracle ( NOT ) worker. There should be a law against misrepresentation and theivery. OH ! There is ! I forgot as that law has not been used for years in the country.:-P

#32 - Debbie Clayton - 03/18/2010 - 18:05

Derimage

I got suckered into buying the free sample of Derimage. I felt dumb for falling for the marketing scam, but I actually really like the product. Been using it four days now and my skin is smooth and feels less wrinkly. I will probably return it within the 14 days and look at Sephora for a comparable product.

#33 - MD - 03/20/2010 - 21:19

Dermitage

I have been using creams since I was 16 and know them well. I also am pretty savvy
when it comes to knowing scams. PLEASE DO NOT BUY THIS PRODUCT. After using
it for a week I can tell you that it will not do much for your skin. The best creams out there are usually French and are rich in emollients. I thought that perhaps they had come up with something new but that is not the case. To really get \"rid\" of wrinkles
or even reduce them you do need some type of abrasion. After that it is the same
mantra, good cream, stay out of the sun, don\'t smoke, don\'t use straws, and always
use sunscreen. Sorry that I wasted my time with this. Now I will have to watch carefully to make sure that I am not charged or put on some auto delivery....
PS, if I can say it here....La Prairie wrinkle cream is fantastic.

#34 - Dr. donna - 03/23/2010 - 19:27

dermatage

I love the product and see some improvement in my wrinkles. When I called and told them I could not afford the $89.00 monthly selling costs, they offered it to me at a special price of $39.95 plus shipping. And, I could choose how often I wanted to receive it. The product is not greasy and feels soft when applied. It actually appears to be helping to transform this 60 year old face.

#35 - Judy - 04/03/2010 - 18:20

Dermitage

:-o >-( :-[] :-( :-o >-( :-[] :oops: :-P :-o

Sooo glad I ddint order this , im 40 and looking for a miracle cream :oops: and cant believe this is too good to be truee .....Thanks past ussers and soo sorry for your losss and stress over this scammm .!

#36 - Veronika in Houston tx - 04/04/2010 - 14:23

Dermitage Anti-Aging System

Dont bother. So I entered into the 14 day trial period. I dont consider myself to have sensitive skin but the product caused a rash. I was told that this can happen until your skin adjusts to the product to avoid it try it less often at first. So far, no problems. So I call back to extend my trial period since I still see no results. It was extended for anothe 14 days. So I call and ask why I have a pending charge for full purchase price when I during the trial period and its because the CSR misinformed me. So to make a months worth of drama short. I have a product that still doesnt show results. I paid for a product that I am not satisfied with since it doesnt work. Trial periods arent what they seem. Its one thing to go to the store and buy a cheap product, and it doesnt work (you get what you pay for). But to buy an expensive product that doesnt work is frusturating at best.>-(

#37 - Elizabeth - 04/05/2010 - 12:07

Dermitàge

WOW I WA$ JE$T GETTING READY TO ORDER IT ILL ***$TAY AWAY THANK YOU ALL***

#38 - sal - 04/06/2010 - 16:45

Dermitage

I used Dermitage for 3 days and my skin broke out! I made the HUGE mistake of just tossing it in the trash along with the box & information. I can't believe that I fell for the rip off! I wish that I would have seen these reviews earlier. I had checked other reveiw sites and NOTHING mentioned about the rip off and lack of calls being answered. I credit this misinformation to "planted" web sites.

#39 - Samantha - 04/13/2010 - 16:56

Dermitage

This is a complete scam. I wish I would of found this website and read all the reviews before believing that all I had to pay was shipping. Then the zip code the product was shipped to isn't the same one I gave them. How is it that it's a 14 day trail and I haven't even received the product, but they charged my credit card for $109.46 plus the shipping and handling.

#40 - Kisha - 04/22/2010 - 15:13

Dermitage

After having tried all types of anti-wrinkle creams to no success, I decided to try Dermitage. It was between that and Meaningful Beauty that my 25 year old daughter had ordered trying preventive maintenance, after seeing what I have been going through at 51 years old. I got my Dermitage within about 2 days of ordering the free trial and started using it immediately. After a few days, I noticed a visible difference in my skin. My forehead wrinkles weren't so deep and felt smooth. My "laugh lines" around my mouth and the lines about my lips and under my eyes were amazingly smoother. I have been using it now just about a month and I am pleased with the results. Even my 73 year old mom noticed at Mother's Day that my face looked younger. She was the one who brought the wrinkled forehead to my attention under my bangs. Years of sun tanning took its toll. I admit it is over priced especially for people on fixed incomes but it works for me and I love it. I don't like the auto delivery. I think we should be able to order our supply as we need it, but I am anxiously waiting my second supply. Thanks Dermitage!

#41 - Cheryl - 05/19/2010 - 08:47

DERMITAGE

:-P I also fell for this scam. The product has made my face breakout. I called the company to cancel and to make sure no further shipments were sent. BUT I was told that it was already sent out - the box listed the shipping date as the date I CANCELLED. I called and was told that all sales are final. I have called my credt card company and filed a dispute. This product will be in the mail tomorrow. I Can't believe with all the complaints that this company is still in business. The product doesn't work, the price is outrageous and there is NO CUSTOMER SERVICE.

#42 - WJane - 05/27/2010 - 16:43

Dermitage wrinkle cream

:-P sacm like h**l, this outright wrong. this free trail will cost you $99 if not retuned in the first moth and must have a special # to do it. then they will bill you $92 every month and send you more crap that doesn't work. .....DON'T DO IT!!!!!!!!!!!!!!! It's not FREE!

#43 - pflip - 06/07/2010 - 17:51

dermitage

I have used Dermitage and have found it to work very well. I am 54 and it has increased the firmness as well as the texture of my skin. As for the customer service I have received, I have had absolutely no problems. They have answered every time I have had to call and resolved my issues to my satisfaction. Give them a chance. Dermitage needs to be used for more than 2 weeks for you to notice the difference. I realize the 2 week trial is a bit short but I have found the product and customer service to be a good experience.

#44 - Sherri - 06/19/2010 - 12:31

dermitage

Hi

Thanks for the feedback. I pretty much know NOT to buy these products. There is no such thing as FREE. Nothing is free everything has a price.

#45 - pattywadman@hotmail.com - 06/22/2010 - 09:36

Dermitage

:-o Ordered for my girl....read about the charges regardless of cancellation, so I instantly called my CC company and decided to swap the card #'s before I'm stuck paying once, or more. The $70 + are worth changing the numbers in stored sites for automated pay, since it's more than I make an hr. Now they're not getting back the creme or more than the $3.95 I payed for shipping! Not sure if the product is good or not.

#46 - Luke - 07/12/2010 - 16:18

Dermatage - Free Trial

Do not order their FREE TRIAL - they do not disclose the details and will charge you $98 - AND start sending your product monthly (with another $98 bill) without your consent. The product is not a miracle cream - there is no cream anyone should pay $98 for! Product also has a bad smell. Stay away from this company - they are not credible.

#47 - TBird - 08/02/2010 - 14:51

dermitage-trial one

I got scam the same way u guys did. Their customer service is very bad , Every time i call they all had different stories. I struggle so much to

get my refund back. They were charging me for an extra supply that i never requested. They charged me twice. The 1st charged i got it back but the 2nd one is the one i had to go through hell. Even managers did not go through that extra mile to helped me out. It took me about 4-6 months to get my credit back.

The company is so bad that i will not do any kind of business and like we all say ----

"-Word of Mouth is what give you the business. " ***Dermitage don't forget the frase.

The only person that was able to help me to get my refund was sheryl at 213-342-3773 direct #. She was very nice and took care of the

situation. Thank you sheryl believe i went through hell to get my money back (130.00 )

but the compay it's self is bad ---believe me don't do business with them . If you do you will regret it!!!!!!!!!!!!!!!!!!!!

:-(>-(

#48 - lorena - 08/19/2010 - 15:38

Dermatage

:-( WELL, AFTER READING ALL OF THESE NEGATIVE REVIEWS, I AM REALLY SORRY THAT I ORDERED THIS PRODUCT. I HAVE NOT EVEN RECEIVED IT YET AND AM ALREADY SCEPTICAL ABOUT ITS BENEFITS. I DO KNOW THAT I AM NOT GOING TO ACCEPT THAT AUTO-DELIVERY CRAP. I WILL CALL THE CREDIT CARD COMPANY AND DISPUTE THE CHARGE OR CHARGES WHICH WILL GIVE THEM THE HASSLE OF TRYING TO GET THEIR MONEY. IF THAT DOESN'T WORK, JUST CANCEL THE CARD. THEY CAN'T BILL U IF THEY DON'T HAVE A CHARGE NUMBER. IF THEY SEND U A PAPER BILL, CALL THEIR CUSTOMER SERVICE (IF U GET THRU !!!) AND TELL THEM THAT U WILL CONTACT YOUR LAWYER IN REGARDS TO THE CHARGE. UNFORTUNATELY, U WILL HAVE TO TAKE CHARGE OF THIS SITUATION AND LET THEM KNOW WHO HAS THE UPPER HAND. THESE BUSINESS PRACTICES NEED TO BE STOPPED AND WE, AS CONSUMERS HAVE THE POWER TO ENFORCE THIS. DON'T BACK DOWN, REMEMBER, WE HAVE THE POWER!!!!!!!!!!!:-P

#49 - amanda - 08/28/2010 - 14:18

Dermatage

Thank you ladies for your reviews. I wouldnt buy this product if they gave it me for free....

#50 - Joanne Catalano - 11/01/2010 - 08:48

dermatige

Again, (as mentioned before) THANKS to all of you who spoke up about this horrible Co. I was going to order it for my grandmother, not anymore!!!!!

#51 - Saffron - 11/05/2010 - 02:26

Dermatage

If you used a credit card to purchase these items, call your credit card company and have them do a charge back to the company.

#52 - TT - 11/07/2010 - 10:54

dermatage

I wanted out after reading many reviews and quite frankly became concerned about this auto charge. Called 800 number had to wait long time for rep (do not hang up and try again as they will try to get you to as you will go through the whole thing again and again). Return receipt requested so as to not have a question about them receiving returned product THEN notify your Credit Card Co. If all this does not work - call Better Business Bureau. And oh yes - they will try to offer you other gifts - same deal so do not take an offer!

#53 - Linda - 11/07/2010 - 13:20

Dermitage

My husband suggested I try this a couple of weeks ago, and he never seems to get caught up in sales pitches and is very wary, so I thought I would and as soon as I gave the credit card details my stomach turned... Just felt uneasy, so I typed in dermitage complaints AFTER the free trial acceptance and there it was staring me in the face!!! I have tried it, but certainly nothing WOW, and now checked my bank account and there is a debit for $99.95. We have recently arrived from SA, so this is a bad start to living in a 1st world country with all its shopping online options. I tried ringing their 800 number a few minutes ago and was told no one was available to take my call... Think I will try the bank tomorrow!!!!! Really cant afford this cost right now!!!!!!!!!!!!!!!!!!

#54 - Louise - 11/11/2010 - 16:43

DERMITAGE

SCAM!!!!!!!!!!!! DO NOT BUY. IF YOU GAVE THEM A CREDIT CARD NUMBER DISPUTE THE CHARGE, THEN CLOSE/CANCEL THAT CREDIT CARD AND HAVE A NEW ONE ISSUED THAT WAY THESE SCOUNDRELS CANNOT CHARGE YOU ANY MORE. THAT IS WHAT I DID; 19 DAYS AND STILL WAITING FOR THE CREDIT. RUDE AND CALLED ME A LIAR-NEVER BEEN TREATED THIS BADLY BY ANY COMPANY EVER IN MY 64 YEARS ON THIS EARTH!

#55 - kathy - 11/13/2010 - 18:42

DERMITAGE for 50% Less!!!!

GET DERMITAGE FOR 50% LESS PER MONTH: This is not a joke. I called to cancel and when asked why, advised that the product isn’t as good as another that I now use. Customer Service rep offered a 50% discount for my auto-delivery for the duration of my membership. So….my cost is now $39.95 per month, instead of $80 per month (before shipping and taxes).
Same products, same delivery schedule, same amount or product received, absolutely nothing changed, but that amount that I am billed. My friend did the exact same thing, as I immediately called and told her that I was not half price. She advised Customer Service that she was sick about having to cancel, but this cost was about double what she could really afford and her husband said “No more”. Same thing…..$39.95 was her new cost before that call ended.
Those of you that like this product, but are paying full price are being scammed. Call now, say you want to cancel and get the 50% discount that you deserve. If 1 person is getting it…..then everyone should get it. Just be sure to:
1. Get the person’s name that you are speaking with
2. While on the line with them, ask them to send you a confirmation email and ask them to hold while you ensure that you receive it.

While you are holding keep the conversation going by asking for:

3. A reference number or confirmation number for additional proof of the lowered bill.
4. I am advising this because if both cases, mine and my friend, neither one of us received the promised discount with our next monthly delivery and bill. Both of us had the above info and hence, when we called immediately to advise that our discount was not received, we had proof. In both cases, the month following we received a refund and the new 50% less fee.
5. Finally, and this is the most important thing of all…….enjoy the fact that you stopped these shysters from overcharging you any longer. Although I bet we could get the price lowered even more with another call. I’m just waiting a few more months before I do this.

#56 - Judy - 11/23/2010 - 21:04

Dermitage

Thank God I read these reviews!!! I was one click away before ordering the "free trial". I guess there really is no such thing as a "free" lunch.

#57 - Beatrice Jimenez - 11/30/2010 - 11:14

Deritage

I haven't tried it but was very intersted reading the ad and then I researched the reviews and came to this page. I see that most say it either doesn't work or it's not free but I also see a few saying that it does work so I just wanted to suggest something to those wanting to try this or any product - if you are leary about a product, DO NOT use your credit card, purchase a visa, mastercard, etc. gift card with enough money to make the initial payment and then when they come back for more money, they won't get any and your account is safe and separate from them.

#58 - cheryl smith - 12/03/2010 - 21:30

dermitage

If Amazon.com sells the moisturizer your looking for, it's best to buy it from them. If you use and like the product, you can go back and order it from them again. There's no auto order on amazon.com. it's a one time purchase.

#59 - Gayle - 12/06/2010 - 14:12

dermitage-reprint

I KNOW HOW TO STOP THE SHIPMENTS!!! Call your credit card and ask to close your credit card down and reopen another one with them. They assured me the merchants would be unable to further charge me, since I can't get them to answer the phone to cancel. Also, in the future BEFORE ORDERING ANYTHING ONLINE CALL THE BETTER BUISNESS BUERUE FIRST to check the company out. I reported reprint successfully I know. They are part dermitage. And I ordered skincare that same with them as well.
I ordered this because it sounded like I was just buying a free trial no strings attached. But in acctuality, it was a 14 day trial. Strings attached.

#60 - Angela - 12/08/2010 - 11:48

DERMITAGE

I HAVE BEEN HAVING PROBLEMS WITH THIS COMPANY FOR ONE YEAR NOW. ONE DAY I GET A CALL FROM MY DOCTOR THAT MY PICTURE WAS BEING USED BY THIS COMPANY AND SAYING MY SKIN WAS NOT WRINKLED BECAUSE I USE THERE PRODUCTS. WELL THAT IS NOT TRUE!I CALLED THEM AND ASKED THEM TO REMOVE MY OICTURE AND THE FAKE NAME THEY PUT ON IT AND ALSO THE FAKE STORY. WELL WE WENT THROUGH ABOUTAT LEAST 8 MONTHS WITH MY PICTURE ON THERE PAGE AND EVERY SO OFFTEN THEY WOULD CHANGE THE STORY BUT NOT THE PICTURE. IT WAS ALL OVER THE PLACE I GOT MORE CALLS WHICH REALLY UPSET ME..FINALLY COMPANY CONTACTED ME AND SAID THEY DIDN'T KNOW HOW MY PICTURE GOT ON THERE AND THEY WOULD TAKE CARE OF IT. TOOK ANOTHER 3 MONTHS THEN SOMEONE CALLED AND SENT ME A LETTER SAYING HE WAS A LAWYER WHICH I DO NOT BELIEVE HE IS AND HE WOULD HELP..WELL THE STORY GOES ON AND THEY ARE GUILTY OF FRAUD AND I ENTEND TO DO SOMETHING ABOUT THEM..

#61 - CALL MYSELF USED - 01/02/2011 - 14:42

Dermittage

Do Not waste your money. First of all they do not even give you 30 days to try, they send you the new months product before the 30 days, then when you send it back, they tell you they can not credit you the $105.90 because you cant refuse shipment (must have been in the small print) I did not see any improvements at all in my appearance.

Also, you only have 60 days to dispute a charge, I have been trying to get my money back to no avail, "your bank has a dispute on this" is their excuse and they can not access your account. I called my bank and there is no such thing, this is a ploy to make sure they have enough time (again 60 days) until you can no longer dispute.

Dermittage has further instilled in me NEVER EVER go for one of the anti-aging wonders online again.

#62 - Kryss - 01/03/2011 - 15:26

Dermitage

WOW, I wish I'd seen these reviews before I purchased this product. I purchased the trial package, and used it for one month without any results. But then I got a refill order I didn't ask for, didn't authorize, and I was charged $119. I didn't get a chance to return it, so I got another! I live near the local distributor, so I drove there to return the products. I was told I would receive a full refund in 7-10 days, but I had to call Dermitage directly for it. I immediately called, and the first operator told me all sales are final. I refused to accept that, so then she offered a partial refund. When I asked what that amount was, she got flustered and hung up on me. I called back, and a second operator would not give me a supervisor, then hung up on me too. The third time, I got hung up on before I even spoke to anyone! Finally, the fourth time, after holding for 10 minutes, I finally spoke to a supervisor. At the end of our conversation she AGREED TO GIVE ME A FULL REFUND, and I did receive it within a week. But this company is horrible, scams people out of all the money they can get by taking their credit card number for the first order and then charging for re-orders people don't ask for, and then telling people all sales are final. DO NOT SETTLE FOR THAT. INSIST!! KEEP CALLING!!!

#63 - FURIOUS - 01/10/2011 - 07:06

dermitage

its not a scam people you have to read i personally look at these thing in my spare time to see if it is a scam and when u go to the website there are terms amd conditions to the trial you just have to read and yes it is in fine print but what company doesnt have thing in fine print. another thing just cause it doesnt work for you doesnt mean its a scam we all have different skin types for example do we all use the same skin products for acne no we use what works for us people it common sense to read things before you put your cc info in anywhere is you have doubts from the start dnt use ur cc duh. I have used this product just to see if it was a scam and when i called within my trial i was able to cancel. stop changing the words of what is stated your not signing up for a sample it says free trial if u define the word trial its the length of time just cause you dnt understand it doesnt make it a scam stop blaming everyone else for ur mistakes and read

#64 - Cameron - 01/19/2011 - 10:45

Dermitage

Dermitage is a fraud

online one night up pops a survey if i answer a few questions
i can choose a free gift and pay only shipping and handling stupid me i did. got the product
then got charged $93.37. called the so called company refused
to refund my money
called the bank nothing i can do emailed tx. attorney general filed a complaint will contact BBB what else can i do?
can not afford this amount.
i feel like driving from tx to ca and whipping
amanda and brittanys
butts.....they need to be closed down and the people who say it works..........are crooks who work for Dermitage
a pissed off texan

#65 - kristen - 01/28/2011 - 11:53

Dermitage

I agree the company is running a "scheme". They auto-charged me for 3 or 4 shipments, none of which I wanted, and when I called to stop the shipments, it was as if "see what you can do about it" was their attitude. I just wanted the "free trial" to see if it worked better than what I have been using. I ended up canceling the credit card to put a stop to it. They have ruined any chance that I will try anymore of their products, and when someone asks me about my smooth skin, I refer them to Dermologica, NOT Dermitage!!!

#66 - Suzan - 02/04/2011 - 17:27

Dermitage

I am sooo thankful that I read this page...it saved me from falling into the scheme!!! I have been doing this more and more with different products before I by them!!! Thank goodness for the internet and people who are honest!!! God Bless!!!

#67 - Regi Shay - 08/11/2011 - 12:34


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