I have gotten really sick and want my money back. The doctor states that it is due to an allergic reaction to whatever I have just started. I would like to be refunded the $69.99, a return authorization for the trial product that has cost over $100.00.

This is the most outragous thing ever. I found this site because I got charged with $69.99 and didn't know why I want my money back! I will be calling the number and finding out what I need to do in order to get my $70 back.

This piece of crap did the same thing to me that it did to Kortnie...I don't know how you got my info but I want my money back!!!....I did not order this crap, if I did that means I want to disappear b/cuz I weigh right now 125...wtf???? I want my money back, I did not authorize this company to take money from my account, is'nt that FRAUD?????

Well i call and cancel before the 14 day trial cost is not really working.

I ordered the free trial for both products and a month later realized I was being charge $89 for each bottle. I made the phone call to stop it (the number that appeared on my bank statement) and I couldn't get through to anyone for days. I finally got a hold of someone and asked them to cancel. A month later I had another charge for each (89 each)so I called again and canceled and asked for my money back. By the third month I called my bank and they took care of it for me. My bank statement showed a different number and different company name each month, it was never the same, hence the reason I could never get a hold of anyone! It's a scam. I took the product and haven't noticed any difference in weight loss. But I have not had any side effects either so I will take them until they are gone.

I took my first one this morning, made me sick to my stomach. I have called already twice to Advanced Acai to cancel order said they will email me a confirmation of cancelation, none yet recieved. They do not tell you that you still get charged for this alleged introductory bottle. This is truly a scam. I just hope that I do not get stuck.

I had no problem returning the Acai Advanced but the Live Lean trial offer is a huge scam......first they called it a PRODUCT in the extremely fine print-but it is not a product at all it is sent to your email and is just a big joke....I was charged 24.95 for nothing - basically just a bunch of words...I waited on hold for an hour and then they would not refund my money for the "PRODUCT" which was not a product at all. EVERYONE BEWARE READ THE FINE PRINT VERY CAREFULLY OR YOU WILL BE SCAMMED!!!!!!!!!!!!

I have yet to find out if I've been scammed but I ordered a bottle over the phone and when it came I called to cancel my subsription, which was my intention from the beginning. I got an email saying it was cancelled and I would only be chagred $29.95 one time(discounted from $79 because I called) for the bottle I have, which is what I agreed to. The email came while I was still on the phone with them. I even called back twice to double check that I hadn't been enrolled in any other programs and to make sure they really weren't going to send me any more pills. Everyone I spoke to did not have an accent and was very nice so we'll see!

I called to get a RMA number after 7 days of using this product. I didn't notice any difference, but I didn't want to be charged for some useless product nonetheless. The first thing they did was try to sell me more at a reduced price, I declined and then was told the RMA number would be sent to my email immediately. I waited all day and then called back. I was then told that the email had indeed been sent, I asked that they repeat the email address it was sent to. It was correct. I got the return information over the phone and returned the product immediately. It has been 4 days and I still have not received the email. I will definitely be watching my credit card statement for any additional charges.

so now this is the second time i have tried to post something on this website i am pregnant and i got billed for this product that i have never even heard of!! and i want my money back!

I received my free trial w/in 4 days of ordering. This is the 13th day I've had it and I did find it curbed my appetite (it's the caffeine it contains). This was never mentioned in the product description until I read the bottle. The other positive enhancements the product is to provide like fat burner, matabolism increase, who's going to know in 14 days??? I read the fine print before ordering and there was only the stipulation that there would be no additional charges if the consumer phones to cancel w/in 14 days which I did do. Immediately, I got a email with the RMA # and return slip. That's when I found I was responsible for the return shipping which was not indicated in the fine print.
I looked this company up under the California BBB and found them to have a C- score. That's not all that bad considering the company. This could be because not enough people have contacted the BBB to file a report. This, we need to do!!!
I called the company back and asked them to repeat the return stipulations. The lady said I would not be charged anymore than the $3.95 I paid for shipping as long as I return the product w/in 30 days. This meant the company would need to have the return product in their hands in 30 days. She mentioned the shipping dept. is quite busy so to get a shipping date authorization from the post office to ensure the mailed date. She was telling me in the best manner she could that the company could and may take their time on processing returns in order to get the additional charges from their banking acct.. If I got this item so fast after ordering, then they should have my return processed as fast.
Please, call the company to validate the date they have listed as the beginning of your 14 days because you can bet it isn't the same as you have and they do not state when your 14 days begin. That's a trick.
Be sure and call within that 14 days and cancel and ask for their policy in returning and note it on paper. Get the customer service person's name and note it all. Get your product sent back with a shipping confirmation date from the post office. This may cost $2. but it's worth it. Keep the remaining tablets if you liked them. After all why should we pay any extra bulk. Call the company who manages your credit/bank card and tell them you will dispute any charges they try to take out. Perhaps they can stop the process depending on your bank. I'm hoping mine will!!!
If you are charged anything after doing these steps, contact the Federal Citizen Info. Center @ 1.800.333.4636 and ask for help in deciding who to contact for a complaint and your money back. Also you can try the California Better Business Bureau online and California's Office of Attorney General 916.322.3360. Try their toll free #800.952.5225 first. Their website is www.caag.state.ca.us. Also call your state attorney general's office.
These kind of stunts need to stop and it's up to our attorney general's to do so. Speak out because the more..the better!!!! Once they get enough calls they will be familiar with the company and their wrongful practices.
Don't let any company ever steal from you. Don't order using a credit card online again. At least check the company out first with the BBB. I hope you all get your money refunded.

I am a heart patient and diabetic as well. I got scared but more importantly didn't want something being automatically charged to my account. I am not willing to pay their exhorbitant prices. That is more than a tank of gas. I did talk with a nice lady and she did immediately send an RMA via email. I will follow the 30 day limit closely to return it 30 days from today. I will take it to the post office and get proof of mailing too. Some of these emails may have helped SAVE me. Thank you for the comments and this web site.

I'm very unhappy also the stuff made me sick and I'm haveing a awful time getting my money back. I sent the pills back on 2-2-09 and they received them back on 2-23-09 and I still haven't gotten my money. They will not take phone calls or return them to me. I 'm giving them one more week then I'm turning it over to the better business burea to see what they can do. Mad!

This company and product is bull!! What they don't tell you is they start charging you from the day they ship it out to you. They don't let you know that you don't have 14 days to actually try the product. You only have whatever time that's left after and when it's delivered to you. There is no benefit from using the product. It did not help me at all and I defitely would NOT recommend this to anyone.

This product does not deliver and is way overpriced. The sister company Live Lean is an even greater scam. For 24.95 a month you get a web site and a password to access information you can get all over the "net" for free. The marketing is a real "caveat emptor" READ ALL THE FINE PRINT. Wish I had discovered this web site before I became victim to this scam.

SCAM!!!! I ordered the so-called "Free" trial offer. My ass. It is not free if you charge $70 for it!!! I have been taking it for a month now and have not noticed anything. Worst yet! I got charged for a stupid Live Lean online membership!!!! WTF. Non refundable $24. They said they sent me an email with a username and password. I said no and they said it was at the bottom of the email in the fine print. Who the hell puts a username and password in fine print at the bottom. Live Lean is a scam. Bullshit. Don't take this product.

I was on the Advanced Acai debating if I should try the product. I put in all my information including my credit card info for the free trial. Before I hit the button to continue with my order I decided that I didn't want it... I hit the back button to get out of it. Well they still shipped it to me and charged my credit card. When I called the number on my cc statement, they tried to sell me the product they sent me. Stating that they sent a 30 day trial and my cc would be charged in 14 days for 79.99. I immediately canceled my account. She stated she would send me an email with a return label on it that I have yet to receive. I will be reporting my credit card lost or stolen so they can not charge it again. THEY ARE A BIG SCAM GETTING RICH IN A VERY DISHONEST WAY!!!!

I, too, have become the next fool of this scam. Will I ever get it? Will they? I went through a lot of rigamarole attempting to cancel both orders before the 14 day trial period was up. I received 2 different RMA's for the same product, so I used them both on the outside of the package as they instructed me. The thing is; there is only one RMA for each package. Now that I think about it I don't think I can find my cc either; how 'bout that? Well, I guess I better call the bank and report it lost.

maggzz

This a total scam. The pills don\'t work at all & I was charged $64.95, although it was advertised as a free trial. No conditions published whatsover. And the company wouldn\'t refund the money.

I ordered, I got, and was shocked about the 79.99 on my credit card. the product did not work. 79.99 is not what I agreed to pay for on my card. If they want the rest of the bottle back I will send it. after three weeks and no change I stopped taking it. What the point in offering a free trial pay shipping which I did. It wasn't so free after all, My credit card people are on this.

I agree with those who call this product's term "A SCAM" or a "RIP-OFF"!!!! READ THE SMALL PRINT!!! This company is making millions from our hard-earned money and are laughing ALL THE WAY TO THE BANK. They have developed their own "bail out". I don't know about you, but I do not have $79.95 to throw out of the window. I should have known better. I think we all are looking for that miracle in a bottle. If it exists, there is one thing we can be sure of, IT IS NOT ADVANCED ACAI!!!!

I received this product and used it for about 10 days. I don't drink any caffeine so it made me a little jittery and aggitated. When you have a 14-year old boy, the last thing you need is anything that 'increases' your aggitation level.
I gave it some time to settle down but it never did.

I called the customer service number to cancel my order before the 14 day trial ended. She said that the trial period would end on 5/13, which was exactly 14 days after the time I received the product. I verified this by checking the USPS delivery date confirmation number underneath the bar code on the box it was shipped in.

She asked me for the reason for my return, sent me the RMA number by email, which I received while still on the phone with her. This came with a shipping label that I could print out that had a barcode at the bottom with my RMA number. I'm fairly sure that it would be best to use this shipping label when returning the product as it would probably speed up processing.

From the return information I received with the product, I can expect the refund to be processed with 14 days of their receipt of my shipment to them. I will take the box I am using for shipping, which is really the same box covered with brown paper bag wrapping (learned this from my mother when I was growning up) and minimized the shipping label that they sent me to fit the box. I will ask for receipt confirmation at the post office.

Although I am paying for the return shipment, I think this is common practice with other orders that are shipped from any company, unless otherwise stated when ordering. I reviewed the return information and it did not say anything about them covering the return shipping. I had to return an XBOX to Microsoft for repair and that process was the most convenient process I have ever encountered, with them sending me the shipping label, pre-paid shipping, and online tracking of the status. It went to Texas and was returned within 2 weeks. If I didn't have a box and packing peanuts, already, they would have shipped me a box to return the XBOX. So, my point is, this isn't Microsoft that we are dealing with, it is an online free-trial. If you have never ordered anything from any of the shopping networks or anything from the internet, including major store catalog orders, you might be surprised that you would be stuck with the return shipping costs. Otherwise, I think it is a little naive.

After the representative took my information, she transferred me to an representative to ask me questions in compliance with the FDA. They were just questions about my symptoms, how long I had taken the product, if I received my doctor's approval to take the product. Of course, I didn't even though I knew that they had said I needed to do that before taking the product. That's pretty much universal advice for a product like this, too.

Both representatives were very nice, didn't try to convince me to try to continue to use the product, give me a discount to continue, or try to sell me another product. They just took my information, apologized for the product causing the side effects and that was the end of the converation.

I expect since they will not process the inforamtion for 14 days, I will receive the charge on my account. I would expect, though, that 14 days will be enough time to cancel the following charge. At this time, I have no reason to question this.

I will sign back on and give an update of my experience from this point but I have to say, it has only been reasonable service practices up to this point.

Possibly they were confronted by the Better Busines Bureau or the California Attorney General and improved their service. Regardless, they seem to be operating as I would expect them to at this point. And why wouldn't they comply? I'm sure there are a lot of people out there who forget about calling before the 14 day trial has expired or who lost the company's phone number until they see it on their credit/debit card bill. That gives the company their first payment without the requirement of refunding that charge. Even if they cancel any charges after that, they are still making tons of money.

Very few companies give a free trial without a catch. Hopefully, everyone knows that very few things are free, especially an online advertised product. Reading the fine print may be difficult to remember when you are caught up in the excitement of the anticpation of significant weight loss. That is where the old saying we've all heard comes into play, "Buyer Beware".

A total rip-off. I thought that at my age(62)that I was smarter than I was when I ordered a "FREE" trail! I went away for vacation and when I retuned my 14 days was up before I even got to try it! I called to see what I could do and the lady said I had been billed $80 for the bottle. She did agree to refund me $40 but I feel like a real fool! Please don't order this! Please get help from a doctor you can trust(good luck).

THIS WAS THE WORST RIP-OFF I'VE EVER ENCOUNTERED!!!!! I called them today and they said I can't ge my $100 dollars back because I didn't read the fine print. There was NO supervisor to speak to and I couldn't do anything because they "advised" me on the site that I woud have to send it back.
I was also "voluntarily" set up for the "cleansing" stuff and they, too billed me! What a bunch of crap!!!!!
WHAT DO I DO?????????? HELP???

I am usually careful about what I order online or even elsewhere. But I came across the website ad for Advanced ACAI and the woman they showed a picture of and her name and that she lived in Tulsa, OK, which is where I live. She had lost some weight and was all gung ho about the product. Since she lives where I do (or does she?), I took the chance and ordered the product, I only had to pay $3.95 for shipping. I received it on 5/15, but noticed 2 different dates on the invoice of 5/9 and 5/11. I read the ingredients and more I thought about it I decided to not take it until I could talk to my doctor on Monday since I have diabetes and take med for high blood pressure. I guess I didn't read over all the info that well because I didn't realize they would automatically hit my account each month until I read the invoice that came with the package.

Today I thought to do some research on the company and I found this website and sure enough I'm glad I did.

I just put the bottle back in the box it came in. I plan to call them and will ship my order back to them. I may go ahead and contact my bank to put a stop on them if they should try to go ahead and charge my account.

I agree a 14 day trial isn't long enough to give a person time to lose any weight.

If you paid with a Virtual Account number, then if you catch it soon enough, you can log in to your virtual account and cancel the payment. If you can't do this, you can also call your credit card company and dispute the charges.

Yell Yell they got me too with this scam and
nothing was free. It was a commitment and a hassles, don't
believe them. The product did make me nausea, and dizzy. I
hate that I believed the advertisement. Don't get caught up
in this scam.

I ordered this product online. BIG MISTAKE! Watch your credit card! I have been charged almost $200. and received nothing but one small bottle that I tried for a week! I returned everything else that came and they will not refund my credit card. PLEASE READ THE FINE PRINT BEFORE ORDERING!!!!

This company is a joke and so are their represntatives, I called to get an RMA number and becuase I did not respond within 15 days to cancel this order I was billed an additional $74.90. This is a total scam as far as I'm concerned and will try to contact the better business to see if they can assist.

Doesn't work, charge form the date you order. When you call to cancel you get a recording for hours, and they never pick up. I had speaker phone on. The are there limited hours and they are not there on week ends. So if you work. You will be on hold for hours, while at work.

This company is a total Rip-off. I didn't know what the
Live-Lean was charged to my credit card either. I called my bank, Chase....the Disputes Department...and they told me to return both the Trial offer bottle and the second one which arrived the day I discovered the charges on my credit card bill. The bank said they would take care of getting the money back...since I was refused an RMA # or a refund by Resveratrol. Hey Everybody...when your bank does a chargeback to the company that charged you....they are charged $ 25.00 per disputed item. So....everybody, do a chargeback on the products. I also have written letters to the Attorney General in Maine, and Federal Trade Commission..and I'm not done yet with this. Everybody....email them also of your complaints. Myself, I'd rather pay higher taxes for more prisons to put these swindlers in. And if you need to, close your credit card account.

I AM VERY PISSED! I DID THE TRAIL FOR THE ADVANCED ACAI. AFTER ONLY A WEEK OF TAKING THEM I STOPPED. THEY WERE MAKING ME SICK TO MY STOMACH AND I FELT LOUSY. I HAVE BEEN CALLING EVER SINCE AND CAN NOT GET THROUGH. WHEN EVER I CALL I'M TOLD THAT THEY ARE CLOSED AND I SHOULD CALL BACK. TWICE I HAVE BEEN CHARGED OVER $80. IS THERE SOME SORT OF DIFFERENT NUMBER TO CALL? BECAUSE THE NUMBER ON THE WEBSITE SURELY IS NOT WORKING FOR ME. I EVEN TRIED AGAIN THIS MORNING AND NOTHING. THIS IS TRULY A SCAM AND NO ONE SHOULD TRY IT.

What a rip off. The product did nothing for me. I didn't know I'd get another bottle along with a charge of $83.00 on my cc. I called Immediatly and was told they would credit my card $40.00 and to keep the product. I told her I didn't want it and to please give me an R.A.# so I could return it and to take the entire amount off my cc. This woman was so familiar with my situation she just started ratteling off words. I asked her to repeat and she again said, "when you didn't return within 14 days we assume you are happy with the product and send again in thirty day's." Again I said I was not happy with the product, I want to return this new bottle and be refunded my money. Like a recording she again said "when you did not return....... I will cancell any further shipments. You will get an e-mail confirming this and we will refund your cc $40.00". There was no getting my point across I DO NOT WANT THIS!I WANT TO RETURN IT!!!! I WANT ALL MY MONEY REFUNDED!!! The robot lady started to tell me again "When you did not..... The longer I think about this the more pissed I get. They must get this same phone call over and over again to have such A controlled answer. Tomorrow I'm going to call some one, maybe the BBB. Any suggestions?

i only took 5 of the pills because they gave me heart palpitations after calling and finally think that i have solve the issue of getting a refund and information on where to send them back i was told that i would recieve an email with this info and my credit card would be reimbursed the $79.99 i am still pursueing some sort of refund!!!!

Total ripoff - apparently in the fine print details for some access to Live Lean - charged $25 for this non-existent information and after I was on hold for 45 minutes, was given some bullshit info and a P.O. Box of the company. Tried to report to BBB, no such companies exist. I can't believe I fell for this scam. I hope those people taking the phone calls rot in hell!

Your product is garbage but I bet you already know that. The nose bleeds and excessive dry mouth suring the onset of taking these pills shold have warranted a return but i gave them a full month with NO RESULTS. I demand a refund. Period. I first thought maybe a return of the product to test that the fromula was adhered to would be enough. No you don\'t work that way. Its family oriented and to accuse anyone in any manner is HATE. Then maybe consumer protection thru mail, NOOOO! The part of the family that works for the post office surely would counter that their jobs are linked to this amount of mail passing thru its system and this secures their job. Familiarity is a mother and this wreaks. So hit it and quit it is the philosphy used and its very lucrative I see. The taste for water should be growing strong for your region I just hope it happens to quench that thirst for once and all.

I can not believe I fell for this crap... I actually called as directed to cancel and told the lady that it was not working for me. She said that she can give me a 2 week extension because different people have called in complaining and so they figured that everyone's metabolism is different and may need more time. Hence she is right about us all being different in metabolizing but I fell for the BS and excepted the extension making sure I wouldn't be charged. I haven't seen any results it's been almost a month and the only thing I've lost is money!!!!!!!!
They should be sued.

the only way to avoid being charged is to cancel your card. a few minutes after i read all the fine print and still decided to order acai advanced and be charged the 70 bucks for a product that sounded so promising, i decided to cancel my order. the phone numbers provided did not respond and i began to freak out. best solution to getting ripped off was to cancel my bank card, even though i got charged 5.95 for shipping. i was reassured there was no way possible to be charged the 70 dollars. sorry for everyone who had to learn the hard way, including me!

Acai Advanced is what all these people say-fraud, scam, and more. Do not wait to contact any and all agencies regarding this company. Get your bank, Better Business Bureau, Federal Citizen Info. Center, Federal Trade Commission, production companies who endorse it, David Horrowitz, and anyone else who can make this loud and known.
I only wish there was an attorney out there who would boldly take this up and fight this company. There is where we need our Federal Governement to protect consumers.
I also fell for it and immediately went to my bank and blocked my cc. Let's all call and bother these scam artists as much as they are us by committing fraud.

I am experiencing similar problems with ACAI on returning the product. I have tried calling for 2 days. I spoke with someone (Amy) on yesterday who said the computers were down and they could not process my cancellation and get me a RMA Number. Amy advised me to call back today, on 6/9/09. I called back today and after waiting over 10 minutes the like just disconnected; I called back and waited over 10 minutes again and I finally spoke with Gloria. She advised the computers were still down and I should call back later today or tomorrow. Today, I have been trying to call for the last 3 hours and cannot get anything but a busy signal. Something is drastically wrong. I will be contacting the Better Business Bureau as well. Also, I have advised my credit card company not to process any additional charges from this firm.

This product is a scam. I called to cancel this mess months ago and why are they still charging my account. The phone number that my Bank have with this product isnt in service. By law, a company can not charge an individual if he/she isnt receiving service or products.:-

I have order the just the trial and since then i have been charge twice a month first time using this product one on 06/010/09 for 79.95 and second one is 06/29/09 and never been notified about this that they just take money out of your account. I have been trying to call the number and I couldn't get any representative. I just want my money back. HOW COULD YOU CHARGE MY ACCOUNT, TWICE IN ONE MONTH AND HAVEN'T RECIEVE THE PRODUCT?! SHERLOCK PLEASE EXPLAIN THESE TO ME! I WANT MY MONEY BACK!!!

I think this is a tremendously great product. those of you who say it is a scam....your wrong. this product is legit. You get a 14 day free trial and they send you a 30 day supply, you get 14 days to try it and if you dont like it you call back WITHIN the 14 day trial to cancel, an they do not ship or bill you again. IT SAYS THIS IN THE TERMS AND CONDTIONS WHEN YOU SIGN UP FOR THIS! IF YOU DONT READ THE TERMS AND CONDITIONS THATS YOUR OWN DAMN FAULT. now if you dont call to cancel, you will be charged the 79.95 WHICH IS ALSO STATED IN THE TERMS AND CONDITIONS. its a great product. you people just need to learn how to READ READ READ!!!!!!!

Be careful with this product and company. The pills are loaded with caffeine and unless you can function with little sleep, don't take them. I also called within the 14 day grace period to cancel. A woman named Jessica told me she would send me packaging to return the product. My fault was that I did not monitor my computer every minute of every day. They supposedly sent me 4 emails. They must have gone to the spam account and I never saw them. In the long run, I got charged $79.95 for a product I don't use and all they could say was we can give you $40.00 back. I had to suck it up. This company is a rip off. If you don't save the original packing sheet, you will never find a number to call them. I should have known better. Shame on me.

yeah andrea what your saying is a bunch of bullshit. youm probably work for those assholes. my two friends got it and they ended up getting charged $200 for both bottles we read the terms and conditons and it didnt say the prices. it doesnt work we all used it and we didnt lose any weight this shit is a joke and they better watch their back there gonna endup getting sued. for anyone buying the product use a prepaid card thats what i did im not getting charged shit ;) AND I DO KNOW HOW TO READ YOU STUPID BITCH!!!!

THIS IS A BUNCH OF BS I CAN'T NOT BELIEVE I FELL FOR THIS SHIT PEOPLE THIS IS JUS ANOTHER SCAM DO NOT BUY THIS SHIT IT WILL NOT WORK AND U WILL B SCAMED OUT OF YOUR MONEY JUS LIKE EVERYONE ELSE PLEASE JUS LOG OFF AND FIND ANOTHER WAY TO DEAL WIT YOUR WEIGHT BECAUSE THIS IS NOT IT!!!!!!

Thank you to all who took the time to write an honest review. Last year I had this exact type of scam happen to be with the Diet Tea that I tried for $4.95 !!!! The only way I could fix the problem was to change my bank card number and take it up with the fraud department. Best of luck to all of you. I will not order the Acai advanced after reading your reviews - Thanks !!!

I hope some of you who have had the same problem I had will do something about it besides this. Contact BBB and file a complaint (you can do it online). They take this seriously and can do something about it. I got told today after calling this morning to cancel that my shipment got sent out and I cannot return it for reimbursement once it arrives. I also contacted the city of Portland, Maine to file a complaint there as well. speak up and put them out of business!

Advanced Acai is not a ripoff.. the terms and conditions are CLEARLY stated when you order… people need to stop complaining..just because they cant read, thats not the companies fault. I love the product and have had great results. Its not a rip off. a rip off would be if the company didnt take the time to clearly display the trms and conditions. READ. THATS ALL. READ. Stop taking your stupidity out on the company and the customer service agents. Nothing in this world is free. Duh. But it is possible to get a great product at a great price and its called Advanced Acai.

I applied for a FREE TRIAL of AcaiAdvanced in which I was under the impression that I was only paying the shipping cost of $3.00. It took over a week before I received it and I began taking the pills immediately. They did nothing but made me sick to my stomach! I tried taking the pills before I ate, with food, and after eating. Regardless of when I took them, it made me ill!.............. They not only charged my credit card for shipping, but right after I received it they charged me over $60 for the bottle they advertised to be free.

I called the company and advised them I became very ill. I also requested them to refund me the charges for the pills because the advertisement emphasizes the initial product would be free....In actuality you are being charged for the bottle to begin with.... The customer service representative refused to refund the charges to my account. I stressed to her AcaiAdvanced clearly MIS-ADVERTISED their free product...... DO NOT BUY ACAIADVANCED PRODUCTS. NOT ONLY DO THEY NOT WORK, THEYRIP YOU OFF BY CHARGING YOU FOR PRODUCTS YOU DISD NOT REQUEST, AND PLACING UNAUTHORIZED CHARGES FOR PRODUCTS WHICH WERE ADVERTISED TO BE FREE!!!!!!!!!!!!!!!!!

It sounds like a lot of people didn't read the fine print. I also ordered this products and didn't give a thought to the price or look at the "terms". When you do something stupid it is easier to blame someone else.
I like the AdvancedAcai, it is working for me, but everyone is different. It is not a "miracle in a bottle", if you want to lose weight you need to EXCERSICE and CHANGE YOUR DIET! It has definatly made it easier to stop snacking, I am not hungry at all so it is easier to make healthy choices!
I was angry too when I found out about the "membership" for both products but it was my own stupidity to not make sure I had read all the material! I cancelled the Colon Clease but not without having to pay for a 2nd bottle I did not want. I noticed no difference with the colon cleanse.
I had every intention of cancelling the Acai as well but when I called they were very nice and they were going to accept my cancelation even though it was past the 14 day deadline because they had not sent or charged me for the second bottle! I ended up deciding to get it every 60 days instead of 30 (there is a option for 90) and I got a reduced price for not cancelling.
It is not a scam if YOU don't read the terms and conditions!

I don't know why these idiots haven't been FINED & SHUT DOWN by now! After I ordered the 5.95 free trial bottle, & was charged the $70.00, I called them like hundreds of others & demanded a refund. I guess the guy at the desk was a rookie. He agreed to refund it & did, also stating they would pull it out of the system. NOW....(A month later) I find another charge today for the same amount on my debit card. I called today & was told that the refunded amount should have never been done, so they re-charged me. Cut up your debit cards & get another one with different numbers. They will probably continue to suck money out monthly like the slimey leeches they are. WHAT EVER YOU DO, DON'T GIVE THESE CROOKS YOUR DEBIT NUMBER!!

I got the $88 charge on my credit card and was also surprised. I called the CS number and they told me I was out of luck with any kind of refund. The terms were there and I had agreed to them.

I am going to cancel my credit card before I get any more charges!

DO NOT GET MIXED UP WITH THIS COMPANY!!!! RUN DON'T WALK IN THE OTHER DIRECTION!!!! THEY WILL STEAL YOU BLIND. MY CREDIT CARD WAS CHARGED $24.95 IN JUNE. I CONTACTED MY CREDIT CARD ONLY TO FIND OUT AFTER ANOTHER $24.95 WAS CHARGED TO MY ACCOUNT IN JULY THAT THE CREDIT CARD COMPANY CAN'T GET YOUR MONEY BACK. YOU MADE A DEAL WITH THE COMPANY. I RETURNED THE PRODUCT ON TIME AND TOLD THE LADY I DIDN'T WANT ANY MORE OF THEIR PRODUCT BUT WAS GIVEN A LIFETIME MEMBERSHIP FOR WHAT I DON'T KNOW WITHOUT MY PERMISSION!!!! GUESS THAT WAS ONE OF THEIR FINE PRINT CRAP!!! AGAIN, STAY CLEAR OF THIS COMPANY...I WISH I HAD!!!!

You stupid bitches on this thread work for Acai advance. You know damn well this is a RIP-OFF!! I am personally starting a campaign to deter anyone from buying that shit!

this is the best diet pill i have ever taken i now take it as a vitamin all you stupid fucking people who think that bbb is the way to go get a life and accept the fact you signned up for this stop being stupid they actually sat there and helped me so it wasnt so much $$$

I thought that I had ordered the colon cleanse and not the advanced acai. But, I missed the deadline and was charged $80. They do not care one bit that there is no price listed. I hope others do their homework before being sucked in. I certainly wish that I had.

I ordered AA in April, knowing the benefits of acai, and thinking this would be a way to help curb my appetite also. I did read the fine print and knew their return policy, which is pretty much the same with all companies. I took one each morning, and by the second week noticed a lessening of my appetite. I also noticed an increase in my energy, including my libido, by about the 3-4th week. I took AA faithfully for 3 months, and the small 'tire' around my waist and hips pretty much vanished. Since running out of the 90 tabs in July, I held off re-ordering because of finances, and the fullness around my waist is coming back! And I'm am back to my snacking urges :( What I don't understand from all these comments is, first of all, don't people check out first what they are ordering and how company policies work? And second, don't they also simply check out the ingredients to see what they are about? Chromium polynicotinate is a mineral required for regulatio of blood sugar; RDA is 50-200mcg daily...AA contains 100mcg..Chromium polynicotinate facilitates and/or stimulates the metabolism of sugar, fat and cholesterol in the body, as well as the function of insulin. Major hospital and university studies have suggested that supplementation with chromium may reduce body fat, help build lean body muscle, regulate blood sugar and lower elevated cholesterol, particularly in chromium deficient individuals. This is a good thing! Simply google each ingredient in the mix and you will find there are no harmful substances, in fact in scientific trials, raspberry ketones increased the production of a hormone called norepineprine, which increases the temperature of the body causing an increase in the metabolic rate. Another effect of the supplement when it was examined in a study was that it reduced the body’s ability to synthesise dietary fat.
As for me, I had absolutely no adverse side effects. For about $27 per month, it has served me well, and I have re-ordered it. 14 days is hardly time for most supplements to take effect, especially if they are working on changing your body's chemical balance. Focus on the products' benefits and give it time to make the change. Live well :)

I tried for 2 days but stopped due to hives and asthma attack. Called customer service and waited a short time. Very courteous person (Michelle) heard the problem and promptly sent me an RMA. She asked my to talk to another person about the details. She was also nice and asked appropriate questions. I received immediately the RMA with return instructions. This came in my spam e-mails which maybe the reason some people did not receive it.

I ordered the free trial and blah blah blah, it made me really sick after the first few days, LUCKILY right!? I told my sister about it and she let me know about them taking money out of your account. So i called right away and aparently it was a different company who sold the same thing but I wasn't in THEIR system, they gave me another number to call, so on and so forth. Finally I got the right one and talked to someone (Who barely spoke english) and I told them that I got sick and want to cancel any future product they would send... I got it taken care of, but had I not gotten sick from it, I would've gotten ripped off because I DID READ THE FINE PRINT! I read every letter of EVERY word on the whole entire WEBSITE and it did NOT say one thing about AUTOMATICALY charging my card for a refill!

I also fell for this rip- off. I use a pre paid card when ordering on line and only keep enough money on it to pay for what im ordering.Beware they check your account everyday.From 6/18 to date they have tried to debit my account for 720.65.But,i let my guard down and they did get 64.95 shame on me! Triana,Caroius ,if you think it's not a scam & like the product, i have some i'll sell ya.

Wow, that's a total bummer that so many of you guys seemed to have a bad experience with Advanced Acai but it sounds like a few of you guys actually are talking about a knock-off product called Acai Advance the tries to look like the real thing. When I decided that I wanted to cancel my order of Advanced Acai i only had to wait about 45 seconds to speak to a customer service person and after a few minutes of trying to get me to keep the product they just gave me an RMA number and told me to send it back. I did, and they refunded my money within 15 days of putting the rest of the pills in the mail back to them.
You guys need to make sure that you always read the terms very carefully. Did you really think that a company was going to give you something for nothing? It sounds like you wanted to get something from them for free...and that's not how the world works!

oh my goodness... I hate to say that I ever worked for the company that sells this weight loss pill... It isn't a scam, but I WILL say that the terms and conditions are whack. Their return policy is absolutley absurd, and they treat the employees worse than they do the customers. I AM BEGGING anyone out there reading this, it IS a bad company. DO NOT USE IT!!!!!!!!! The way this company treats its customers... I got FIRED for trying to help the customers... I cant believe I ever got involved with that company...

Advanced Acai,,is a scam,, I have e-mailed ,called and returned and still they charged me 200.00 for only 1 \\\"trial \\\"bottle of the supplement,I am suppose to have 3 bottles of this stuff ,Yes they are very nice when I call and they are sorry that I didnt understand the fine print and since I am unhappy they will refund 40.00 of the 79.95 which they did, and they would send me another bottle which becuse of course the first one was a \\\"trial \\\"which I paid 5:99 for,well now on my statement I have been charged for 43.95 for a bottle\\\" that is on it way\\\"and the second bottle I was suppose to get last month, well I should not have been told that I was to get another bottle,, that was a mistake,, but I cant cancell this bottle becuse \\\"its on its way\\\"I can read and I did read ,but I expect that the fine print appears like mine on the second bottle that I didnt get,, oh well live and learn ,I have let my bank know not to charge me agin for this crap,,

Advanced Acai works great. I'm a lean guy, but had a few extra pounds around the waste. I tool AA for two weeks and lost those particular pounds; about 7 total.

Fantastic!

Unclear why there are so many complaints about charges for these pills. It's same as Netflix or anything else "free" -- try it and pay if you like it.

THIS WAS THE WORST RIP-OFF I'VE EVER ENCOUNTERED!!!!! I ordered this "product?" it took seven days to get then tryed it for 5 days.I called them and no one would answer the phone.There was "NO One" to speak to and I couldn't do anything,just their advertisement repeating over and over. When I got my credit card, I was bill $79.95 for a $5.95 free trail offer. What a Joke! Finally closed my account on the credit card to stop further charges,but they have charged it again $79.95 before it closed. Now I have charges totaling $150.00, only one bottle of these sugar pills that were free trail offer for $5.95 What a Great American Rip Off! All because I saw the ad on MSN Home Page. DO NOT BUY ACAI ADVANCED PRODUCTS. NOT ONLY DO THEY NOT WORK, THEY RIP YOU OFF BY CHARGING YOU FOR PRODUCTS YOU DISD NOT REQUEST, AND PLACING UNAUTHORIZED CHARGES FOR PRODUCTS WHICH WERE ADVERTISED TO BE FREE!!!!!!!!!!!!!!!!!

I never even ordered this product and a charge of 80 dollars is on my credit card. I ordered a totally different product Mineral make-up, and this company has hacked into the mineral companies stuff and stole my info. I have never received the product i have paid for. this is a rip off company. Do I have a target on my back?????

OKAY FIRST OFF I HAVE BEEN USING ACAI FOR 3 MONTHS I HAVE SEEN ALOT OF CHANGES AND OF CORSE I AM THE SMART ONE AND READ THE TERMS AND CONDITIONS I KNOW WHAT I WAS GETTING MY SELF INTO YOU GUYS ARE ALL JUST MAD CAUSE YOU SAY YOU READ THEM WHEN YOU DIDN'T AND ALSO WHATS THIS BOUT IT BEEIN A SCAM IF IT WAS A SCAM THEY WOULDN'T HAVE A CUSTOMER SERVICE NUMBER NOW WOULD THEY??? ALL YOU PEOPLE ARE MORONS "SAYIN YOU DID" IF YOU READ THEM THEN WHY DIDN;T YOU CALL BACK IN THE 15 DAYS THEY GIVE ON THE DAY YOU YOU WANTED TO TRY THE TRIAL... AND IG YOU THINK ABOUT IT THEY GAVE ME A DISCOUNT OF $42.42(WITH THE s&h) CAUSE I WANTED TO STAY WITH THEM BUT IT WAS A LOT OF MONEY SO I GOT %50 OFF MY BOTTLE.. AND THE LIVE LEAN FOR LIFE IS ALSO IN THE TERMS AND CONDITIONS THAT YOU ARE AUTOMATICALLY ENROLLED AND YES I DID MY 20 DAY TRAIL OF THAT BEFORE I CANCELED IT ITS A PRETTY GOOD WEB SITE AND YOU ARE ALSO INFORME DOF IT WHEN YOU GET THE BOTTLE IN THE MAIL.. ANOTHER THING YOU PEOPLE ARE SO DUMB THAT YOU THINK THEY HAVE 15 DAY TRAIL BOTTLES NOTHING IS FREE AND THERE IS A DIFFRENCE BETWEEN RISK FREE AND JUST FREE SO CALL THEM A SCAM ALL YOU WANT I AM STICKIN WITH ADVANCED ACAI AN DI AM NTO GETTIGN SCREWED ALSO YOU CAN CALL AND CANCEL THE SHIPMENT BUT STILL WANT TO FINISH THE PRODUCT AND NO MORE BOTTLES WILL BE SENT TO YOUR HOUSES BUT AGAIN YOU PEOPLE ALL SO EFFING DUMB!!!!! HERE ARE THE TERMS AND CONDITION THAT YOU HAD TO AGREE TWICE BEFORE THE PROCESS CAN BE FINALIZED FOR THE WHAT YOU PEOPLE CALL A "FREE" TRAIL....
Terms & Conditions
Free Trial Overview:
Start your FREE Trial today and we will send you a full 30 day supply of the Advanced Acai Weight Loss System dietary supplements. Just pay $3.95 in shipping and processing. You will have 14 days to try the Advanced Acai Weight Loss System dietary supplements and discover why they are the perfect weight loss dietary supplements for you. If you like how our dietary supplements help reduce body fat, boost metabolism and control your appetite, do nothing. At the end of your free trial period you will be charged the discounted price of $79.95. If for any reason the dietary supplements are not for you, call Advanced Acai Customer Care toll free at 1–866–943–3083 within your 14 day free trial period to cancel. Then simply return the product (even if it is empty!) and you will NEVER be billed any additional amount.

No commitments, no hassles.

Plus, if you decide to keep the Advanced Acai Weight Loss System dietary supplements, you will receive FREE acceptance in Club Advanced Acai and will receive a fresh supply of the Advanced Acai Weight Loss System dietary supplements approximately every 30 days at the same low price of $79.95, plus $3.95 for shipping. You can cancel anytime by calling Advanced Acai Customer Care. No risk, no obligation, cancel any time!

Return/Refund Policy:
All California orders are subject to applicable sales tax. Shipping and processing fees are non-refundable. All sales after the free trial period are final
YOU PEOPELE ARE IDOTS FOR NOT READING THEM AND GO BITCH TO YOUR CREDIT CARD COMPANY AND BANK WHEN THEY CALL CUSTOMER SERVICE THEY ARE GOING TO TELL THEM THE SAME THING THEY TOLD YOU AND YOU WILL NOT GET YOUR MONEY BACK FROM THEM....

ONE MORE THING YEAH UMM ITS NOT ONLY TO LOSE WEIGH DUMB PEOPLE IT ALSO GIVES YOU AN ENGERGY BOOST LOWERS BLOOD PRESSURE HELP WITH MINOR ACHES AND PAINS DUE TO ARTHRITUS HIGHERS YOUE METABOLIZIM BUT YOU GUYS ARE STUPID TO FIGURE THAT OUT AND OPRA DR OZ RACHEL RAY THEY ARE SPOKES PEOPLE FOR THE BERRY NOT THE ACUAL PRODUCT SO GET THAT THROUGH YOUR HEADS AS WELL OH AND ONE MORE THING START TO READ FINE PRONT IT WIL HELP YOU OUT INT HE LONG RUN DUMB PEOPLE!!!!

These people promise a cancellation email. Never got one. They got my 79.95 plus the shipping and handling. DO NOT FALL FOR THIS. My poor husband signed me up and I am stuck budgeting for my family without 80.00. I called the day I found out--24 hours after the order was placed. I was assured it was cancelled. Um, nope. Apparently it was another company I called that gave a cancellation number for the acai. THIS company doesn't give cancellation numbers only emails (still waiting for that email.) She said my account was cancelled. THIS IS A SCAM. I plan to stop payment as I would rather pay the bank $30 every six months than pay advanced acai a single red cent.

BEWARE! The product isn't bad at all, but the marketing leaves much to be desired. I ordered the product on 9/13 and it was shipped 9/14. I received it 9/25.
I've used it and it does seem to make a difference in energy level. But I knew I wouldn't be able to manage the $70 at this time. So I called and spoke to "Charlene" on 10/2/09. Charlene offered to extend the trial until 10/12/09 at which time I could call and cancel or order more. I called back today and was told that "Charlene" had made no entry into my file and that I had been billed today for $79.95. I told them that I had understood that the offer was to be extended. He said it had not been extended, but that he could send RMA information and that I would be charged a $20 restocking fee. I told him he was out of his mind. I hung up and called my bank to have the transaction cancelled.

Need address to return product. It just doesn't work for me.

I was stupid enough to try this companies "free trial" offer. Didn't get the free sample back before the end of 14 day due to being on vacation when the product came. Did not disbute charges because I was at fault for not returning on time. Then the next bottle came. Immediately notified company to cancel subscription and was given Return Merchandise Authorization #. Returned package unopened that day. Bank withdrawn was for $83.90 and was notified that I would only get back a 59.95 refund. Called company and complained and asked why I was only getting that much back. Said it was the difference between unopened and opened package. Told him the package was not opened. He agreed to refund additional $10.00. Was told I would not get full refund because they had to charge a $10.00 destroy fee. What a CROCK!!! You don't think they are going to go ahead and use that unopened bottle and resell it!!! This company is a rip off. Don't buy their products!! MAKE SURE TO READ FINE PRINT>

SCAM,SCAM,SCAM. STAY AWAY. I DON\\\'T HAVE TO SAY ANOTHER MORE SINCE ALL HAS ALREADY BEEN SAID. I GOT CHARGED $80 A BOTTLE, AND HAVE NO IDEA HOW TO CANCEL OR GET MY MONEY BACK, SINCE THEY DON\\\'T TAKE NO FOR AN ANSWER.

Dont believe them I asked for the free trail bottle My credit card was charged 79.00 Dont make the same mistake I did